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Terms and Conditions

Welcome to Deccan Flora. These Terms and Conditions govern your use of our website and services. By accessing or using our website (www.deccanflora.com), you agree to be bound by these terms.

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General Information

Deccan Flora is an online flower store based in Bangalore, offering floral arrangements for individuals, events, and corporate clients. We operate under local regulations and are committed to ensuring a smooth and secure shopping experience.

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Products and Services

  • All products listed on our website are subject to availability.

  • We reserve the right to substitute flowers with similar variants in case of unavailability, especially for same-day deliveries.

  • Prices are listed in INR and may change without prior notice.

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Orders and Payments

  • Orders can be placed through our website using Razorpay or other supported payment gateways.

  • Full payment is required at the time of order placement.

  • Custom or bulk orders may require advance consultation and special payment terms.

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Shipping and Delivery

  • We currently deliver within Bangalore city limits.

  • Same-day delivery is available for orders placed before [mention cutoff time].

  • Delivery timings may vary due to weather, traffic, or other unforeseen circumstances.

  • Please ensure accurate delivery address and recipient details to avoid delays.

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Cancellations and Refunds

  • Refunds will be processed based on the nature of the cancellation and whether preparation has begun.

  • No refunds are provided for failed deliveries due to incorrect information or recipient unavailability.

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Return Policy

  • As flowers are perishable goods, returns are not accepted.

  • If you're dissatisfied with your order, please contact us within 12 hours of delivery with a photo for resolution.

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User Responsibilities

  • You agree to provide accurate, current, and complete information at checkout.

  • Any misuse, fraudulent behavior, or violation of terms may lead to order cancellation or account suspension.

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Privacy

Your personal data is handled as per our [Privacy Policy] and is used only to process orders and improve your shopping experience.

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Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of the courts in Bangalore.

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Contact Us

For any questions or concerns, reach out at:
📧 deccanflora03@gmail.com

📞 +91-9945413029

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